What user roles are available in ReachStream?
In ReachStream, the following user roles are available:
- Admin: Complete access to platform features, user management, permissions, and credit controls.
- Member: Standard access to use platform features and credits based on permissions set by Admins.
- Viewer: Read-only access for visibility into data without the ability to make changes.
These roles enable secure access control, internal governance, and operational accountability.
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Which ReachStream plans include multi-user access?
Multi-user access in ReachStream is available through the following plans: Polar Peak Plan: Supports three user accounts with access to user, role, and credit controls. Custom Plan: Allow organizations to add additional credits and user accounts as ...
What is the Users, Roles & Credit Management System in ReachStream?
The Users, Roles and Credit Management System is a built-in team governance and usage control framework. It enables organizations to add and manage multiple users, assign role-based permissions, allocate and control credit usage, and track user-level ...
Is Training or Onboarding Support Available for Teams?
Yes. ReachStream provides onboarding assistance, Help Centre guides, and account manager support to help teams set up users, roles, and credit rules efficiently. ? Have a question? If you have a question, feel free to contact our support team by ...
Can I control how many credits each user consumes?
Yes. ReachStream allows administrators to allocate and limit credits at the user level. This prevents overuse, eliminates waste, and ensures fair credit distribution across teams. ? Have a question? If you have a question, feel free to contact our ...
What happens when a user runs out of credits?
When a user exhausts their allocated credits, their data consumption actions are restricted until credits are replenished. ReachStream also supports auto-refill rules that automatically restore credits based on predefined limits or schedules by ...