What is Conversational Search and how do I use it?

Conversational Search lets you find companies or contacts by typing a sentence, instead of setting filters one by one.

For example, type "VPs of Engineering at SaaS companies in the UK" and ReachStream turns it into the right filters for you.

It uses the same search you already know: the same results list and the same saved lists. It is just a faster way to start.

How to use Conversational Search

1. Type what you're looking for. Describe your target in plain English in the search box that sits above the filter panel.

2. Check what ReachStream understood. The filters it applied (such as industry, location, or company size) appear as small labeled tags.

3. Fix anything that's wrong. Edit or remove any tag by hand. Your results update right away.

4. Review your results. Matching companies or contacts appear in the same results list you use today.

5. Save your search. Save it as a named list, the same way you save a list built with the filter panel.

How many Conversational Searches do I get?

Conversational Search is available on every plan, including Free. The number of searches depends on your plan and how you are billed:

Plan	Billed monthly	Billed yearly
Free	2 searches / month	24 searches / year
Starter	10 searches / month	120 searches / year
Pro	15 searches / month	180 searches / year
Business	20 searches / month	240 searches / year
Enterprise	Custom	Custom

Searches are counted separately from your export credits.

What can I include in my search?

Conversational Search understands these details, alone or combined in one sentence:

• Industry

• Location

• Company size

• Job title

• Seniority

• Technology used

It also understands words like "excluding" or "without", and ranges like "more than 50 employees".

Examples

What you type	What ReachStream searches for
"VPs of Engineering at SaaS companies in the UK"	· Seniority: VP or above · Department: Engineering · Industry: SaaS · Location: United Kingdom
"Startups using AWS, excluding anything based in California"	· Company stage: startup · Technology: AWS · Location: United States, except California
"marketing people"	Department: Marketing. No seniority is added, because you didn't mention one.

Troubleshooting and common questions

ReachStream asked me a question. Why?

When a word could mean more than one thing, ReachStream Prospect asks one short question instead of guessing.

For example, "high-growth" could mean headcount growth or revenue growth, so you may see: "Did you mean headcount growth or revenue growth?" Pick an option or type your own answer, and the search finishes building itself.

If it still isn't right, edit the filter tags by hand.

My search was too vague. What should I do?

A request like "companies that are good fits for us" is too general for ReachStream to guess. You will be asked a clarifying question. Adding details such as industry, location, or a company size helps.

My search returned no results. Why?

Your filters may be too narrow, so nothing matches all of them at once. Remove or loosen a filter, for example by widening the employee size range or location, and your results update right away.

ReachStream got my search wrong. Can I report it?

Yes. You can quickly flag a search that didn't come out right. Your feedback helps improve Conversational Search. In the meantime, you can correct the result yourself by editing or removing any filter tag.

Can I continue a search with a follow-up, like "now exclude California"?

Not as a follow-up. ReachStream Prospect treats each sentence as a new search. If you type only "now exclude California", it excludes California from all results and drops your earlier filters, such as the United States. To keep them, put everything in one sentence, for example "Companies in the United States, excluding California". An excluded value shows as a red chip. You can also edit or remove any chip in the Filters panel.

I can't run another search. Why?

Each plan includes a set number of Conversational Search searches (see the table above). If you have used your limit, you can keep using the filter panel as usual or upgrade your plan for a higher limit.

🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account (https://help.reachstream.com/portal/en/newticket ). If you don't have an account yet, you can contact us here (https://www.reachstream.com/contact-us/ ).