How do I report incorrect information on a prospect’s profile?

How do I report incorrect information on a prospect’s profile?

If you come across any inaccurate or incorrect information on a prospect's profile in ReachStream, you can report it in two ways: 

Contact the ReachStream Team
  1. Send an email to reach@reachstream.com outlining the incorrect information.
  1. Our support team will review and take necessary actions to update the data. 
Raise a Support Ticket 

To report the issue through a support ticket: 
  1. Visit the ReachStream website and navigate to the Help Center.
  1. Click on Tickets to access the support section.
  1. Log in to your account.
  1. Submit a ticket detailing the incorrect information on the prospect's profile.
Our team will review your request and make the necessary corrections promptly. 


🤔 Have a question?

If you have a question, feel free to contact our support team by creating a ticket from your account. If you don’t have an account yet, you can contact us here.

    • Related Articles

    • How do I download a prospect's information?

      Step 1: Apply Advanced Filters to Find the Right Contacts Sign up and create your ReachStream account Log in to your dashboard Click on Contact Filters Enter the Job Title you want to target Select Job Level, Job Function, and Location Click Apply to ...

    • What information can I get on a profile?

      ReachStream provides 20+ data fields to enhance your sales and marketing efforts: Contact Information: Full Name (First, Middle, Last) Verified Email Address Phone Numbers Job Title Social Media Profile Links Company Details: Company Name Industry ...

    • What are ReachStream’s support hours and response times?

      ReachStream’s got your back 24/7 with round-the-clock support for Polar Peak and Frozen Fortune users—because your business never sleeps, and neither do we! For Icebreaker, Glacier, and Ice Floe, our expert team is available to assist you Monday ...

    • How do I export search results in different formats?

      In ReachStream, you can export your search results in two formats: CSV (Excel format) or through ReachAPI. Exporting in CSV Format (Excel Format) To export your results as a CSV file, follow these steps: Sign in – Log in to your ReachStream account. ...

    • How do I sign up with ReachStream's Custom API plan?

      To sign up for ReachStream’s Custom API Plan, follow these steps: Step 1: Visit the ReachAPI site – Enrich Your Systems with Reach API | ReachStream Step 2: Select the Custom API Plan – Scroll down and click on the Custom API Plan. Step 3: Click on ...